Frequently Asked Questions
Everything you need to know about our durable apparel and services.
What is the typical shipping timeline for orders?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take up to 14 business days depending on the destination.
How do I determine my correct size in Indigo Workwear?
Our gear is designed with a professional fit. We recommend consulting our detailed Size Guide, which includes specific measurements for chest, waist, and inseam to ensure your comfort on the job.
What is your return policy for worn items?
We offer a 30-day return window for items in original, unwashed condition with tags attached. If a product has a manufacturing defect, please contact our support team for a warranty assessment.
Are your fabrics treated for industrial durability?
Yes, our workwear utilizes reinforced stitching and heavy-duty denim and canvas blends. Many of our items are treated with water-resistant or oil-repellent finishes to withstand harsh working environments.
Do you offer bulk discounts for corporate teams?
We provide tiered pricing for bulk orders of 20 units or more. Please reach out to our corporate sales department for a customized quote and information on custom embroidery options.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.